Enter a UK domain to backorder
What is the basic process for backordering?

After you have created an account and logged in you will need to create at least one registrant for any backorders you catch. You can then place backorders on whichever domains are in the drop cycle. At backorder time you set a minimum price you are prepared to pay. The higher this price, the more priority the catch will be given and, the higher your chances.

If yours is the only backorder placed there will not be an auction. The domain will be allocated to you at the backorder bid you placed.

Otherwise, on a successful catch the domain is put into a fast 3-5 day auction with the earliest bid or the highest minimum bid being the starting bid. At the end of the auction the highest bidder wins the domain.

Why is a domain not available to backorder?
Domains that are not within the dropping cycle, you have already backordered, or have otherwise been marked by us, are not available to backorder.
What are the auction increments for a caught domain?
If you placed the only backorder there will be no auction - the domain is yours.
However in the event of an auction the increments during normal bidding time are:
Price BracketIncrements
Up to £1000£5

If the auction is in the last 30 minute period of extra time (ie ending soon) the increments change to:
Price BracketIncrements
Up to £1000£25
When do auctions finish exactly?
All auctions will finish at a random time of up to half an hour after the final known bidding time. Nobody knows the exact end time, not even the auction owner. This is to discourage sniping as a bidder can never be sure that their bid will be the final one. It is recommended that, if you haven't done so, you place the maximum you are prepared to pay before the close.
Can I remove a backorder?
You can remove a backorder up to 2 days before the domain drops. After that in the case of a mistake or other reasons email us as soon as you can and we will do whatever we can to help resolve any issues. Don't place orders for domains you might not want.
How do I transfer a domain I've won to my own registrar?
It is important that you understand this answer to avoid problems with other registrars. If you have any questions or doubts contact us at info@ukbackorder.com and we'll guide you through the best process.

Once caught the registrant details will not be in your name. They will be in the name of the catching tag. As such you can do a free tag change but you will be responsible for changing the registrant details after you have changed tag. Some registrars do it for free, others charge a fee. This is not our responsibility and once a domain has left our tag there is nothing further we are able to do with it. Do not perform a tag change until you know how you're going to deal with the change of registrant details. If in doubt ask the registrar you will be using.

If you wish to do a full registrant and tag change at the same time via nominet, contact us and let us know the email address to initiate transfer to. You will receive instructions from nominet on how to proceed and will be subject to a fee of £10 + vat (payable to nominet - not to us). They typically complete the whole transfer process in less than an hour.

Note: some people have had problems in the past due to not understanding the transfer procedure. If you change the tag of a domain some registrars have a problem ascertaining ownership and, although you can resolve this by contacting them, it can cause unnecessary delays. If in doubt request a full transfer.

Also please note that we do not support transfers to the registrar 'porkbun'. Only backorder if you can transfer to a different tag.
What is the drop cycle for a uk domain?
When a domain expires there is a period of expiry, then of suspension, and finally it drops. Once a domain is marked as renewal required its nameservers will stop resolving and it will become available to register, ie drop, 92 days after the expiry date. A registrant can renew the domain any time during that period. Although the day of drop is known the time is random from the registry. We therefore poll the registry constantly throughout the day and attempt to register it the millisecond it becomes available. On rare occasions a domain doesn't drop on the date expected due to unknown registry reasons. When this happens nobody gets the domain - we do not chase domains out of the drop cycle.
Why must I verify my phone to backorder or use the auctions?
Verifying your phone adds another layer of identification which helps keep away people trying to use multiple accounts, banned users, and non-payers. Your number is used for verification purposes only and is never disclosed to anyone.
Why must I create a registrant to backorder?
The information for the registrant is the information that will appear on the invoice for a catch. This is NOT registrant details for the domain - they will be in the name of whichever catcher caught it and will need to be changed afterwards (see above).
I have the only backorder - why has the domain gone to auction?
If an auction has started you did not have the only backorder. Every auction will start with one bidder who placed the backorder first or for the highest amount. The other people who placed a backorder later, or for less, will obviously not show up unless they bid. If you have the only backorder there is no auction.
How are invoices sent and how do I pay?
Invoices are sent on the day a domain is caught in the event of no other backorders, or after the auction ends in the case of multiple backorders, and they contain a link to payment. You can also pay via your account.
What is the transaction currency?
All transactions are in GBP sterling (£)
Is there VAT chargeable?
No VAT is charged to clients outside of the EU.
If you live in an EU country you will be charged VAT at the local rate of 18%.
When creating a registrant you can enter a valid EU VAT number, if you have one, and the VAT will be reverse charged, ie zero and not payable to us.
Are there any hidden or extra charges?
Not to us. However if you need a nominet transfer you will have to pay them (not us) £10+vat for their transfer fee.
What payment methods do you accept?
We accept all major credit cards, google pay, and apple pay, via our payment gateway Stripe. We also accept BACS/Bank Transfer on request. Please bear in mind it can take a few days for money to arrive via bank transfer. Also note domain sales over £5000 must be by bank transfer. We cannot accept bank transfers from some countries in Asia so, if this may apply to you, please contact us first.
Security Capabilities and Policy for Transmission of Payment
Payment of invoices via credit card are made directly to Stripe via a provided SSL encrypted secure link.
We do not gather, store, or have access to any credit card details.
How long before an invoice has to be settled?
We ask that invoices are settled within 72 hours. Domains cannot be changed to another registrar until after payment has been effected. After a week of non-payment accounts will be suspended. In the event of deliberate non-payment your account will be terminated and we may take further legal action in some cases or the domain will be kept or sold on. In cases of an auction payment the domain may be offered to the next highest bidder, auctioned again, or kept on our tag, or otherwise sold on.
We can be contacted via email at info@ukbackorder.com for general queries. Complaints or reports of abuse will be responded to within 5 business days.
Nominet Information
The below information is not to be used with any queries about our services. These links are provided if you wish to correspond with the uk registry (nominet) about our tag (UKBACKORDER).
Nominet terms and conditions
Nominet Registrar Complaints
What is your postal address?
2 Santa Margherita,
Triq il-Gjacinti,
San Gwann,
SGN 1321
Our Tag Information
Although we are not a public facing registrar with domain control panel or management, and you are expected to change the tag of any successful catches immediately, we will inform you 30 days before a domain is due for renewal if it is still on our tag.
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